Social Interactions Between Non-Profit Organization and Key Stakeholders Using an Omni-Channel Communication Strategy Influence on the Loyalty of Episodic Volunteers?

  1. Mato-Santiso, Vanessa
  2. Rey-Garcia, Marta
  3. Jose Sanzo-Perez, Maria
Book Series:
2019 14TH IBERIAN CONFERENCE ON INFORMATION SYSTEMS AND TECHNOLOGIES (CISTI)

ISSN: 2166-0727

ISBN: 978-9-8998-4349-3

Year of publication: 2019

Congress: 14th Iberian Conference on Information Systems and Technologies (CISTI)

Type: Conference paper