Similarities and Differences Between Word-of-Mouth and Electronic Word-of-Mouth
- Sánchez-Fernández, M.D.
- Álvarez-Bassi, D.
- Cardona, J.R.
Book:
Encyclopedia of Organizational Knowledge, Administration, and Technology
ISBN: 9781799834731
Year of publication: 2020
Pages: 1625-1637
Type: Book chapter