Estratexias de mercadotecnia de marcas globais e locais en economías en desenvolvemento: un estudo comparativo no mercado de chocolate de Ecuador

  1. Domingo Calvo Dopico 1
  2. Ángel María del Castillo Puente 2
  1. 1 Universidade da Coruña
    info

    Universidade da Coruña

    La Coruña, España

    ROR https://ror.org/01qckj285

  2. 2 EAE Business School
Journal:
Revista galega de economía: Publicación Interdisciplinar da Facultade de Ciencias Económicas e Empresariais

ISSN: 1132-2799

Year of publication: 2021

Volume: 30

Issue: 4

Pages: 81-100

Type: Article

DOI: 10.15304/RGE.30.4.7824 DIALNET GOOGLE SCHOLAR

More publications in: Revista galega de economía: Publicación Interdisciplinar da Facultade de Ciencias Económicas e Empresariais

Abstract

The aim of this paper is to analyze international brand strategies in the chocolate market for a developing country as Ecuador. Two interesting results stand out. Firstly, despite being a country with a great cocoa tradition, which predisposes to a preference for local products or brands, Nestlé leads the chocolate market. The main elements that explain this leadership are based on the implementation of a hybrid strategy that has managed to combine a global positioning for all the markets in which it operates with the adaptation of its marketing programmes to the local market (Ecuador). Secondly, Nestlé, in addition to having achieved the recognition of a global, well known and, therefore, a great notoriety brand, was able to adapt to a developing economy through competitive pricing, significant promotional activity, an intensive distribution strategy and a wide range of products that also offers new products for different segments such as white chocolate with crispy rice or chocolate made from fine cocoa from Ecuador,

Bibliographic References

  • Aaker, D. A. (1991). Managing brand equity: Capitalizing on the value of a brand name. New York, NY: The Free Press.
  • Aaker, D. A. (1996a). Building strong brands. New York, NY: The Free Press.
  • Aaker, D. A. (1996b). Measuring brand equity across products and markets. California Management Review, 38(3), 102-120.
  • Aaker, D. A., y Joachimsthaler, E. (1999). The lure of global branding. Harvard Business Review, 77(6), 137-144. Recuperado de: https://hbr.org/1999/11/the-lure-of-global-branding
  • Ahmed, Z. U., Zbib, I. J., Sikander, A., y Gilbert Noujaim, R. (2012). Does country of brand origin (COBO) matter for the lebanese consumers? EuroMed Journal of Business, 7(2), 108-128. DOI: https://doi.org/10.1108/14502191211245561
  • Alden, D. L., Steenkamp, J.-B. E. M., y Batra, R. (1999). Brand positioning through advertising in Asia, North America, and Europe: The role of global consumer culture. Journal of Marketing, 63(1), 75-87. DOI: https://doi.org/10.1177/002224299906300106
  • ANECACAO. (2019). Estadísticas de exportación. Guayaquil, Ecuador: Asociación Nacional de Exportadores de Cacao de Ecuador. Recuperado de: http://www.anecacao.com/es/estadisticas/estadisticas-actuales.html
  • Calvo Dopico, D., del Castillo Puente, A. M., y Herrera Peña, J. N. (2020). Análisis del valor añadido de un nuevo envase en el mercado de azúcar y su influencia en la disposición a pagar. Revista Galega de Economía, 29(3), 1-17. DOI: https://doi.org/10.15304/rge.29.3.6705
  • Cerviño Fernández, J., y Baena Graciá, V. (2014). Nuevas dimensiones y problemáticas en el ámbito de la creación y gestión de marcas. Cuadernos de Estudios Empresariales, 24, 11-50. DOI: https://doi.org/10.5209/rev_CESE.2014.v24.48609
  • Cerviño Fernández, J., y Cebollada Calvo, J. J. (2005). Estandarización “versus” adaptación en los mercados internacionales: ¿todavía un dilema? Harvard Deusto Marketing y Ventas, 70, 36-41. Recuperado de: https://www.harvard-deusto.com/estandarizacion-versus-adaptacion-en-los-mercados-internacionalestodavia-un-dilema
  • Chabowski, B. R., Samiee, S., y Hult, T. M. (2013). A bibliometric analysis of the global branding literature and a research agenda. Journal of International Business Studies, 44(6), 622-634. DOI: https://doi.org/10.1057/JIBS.2013.20
  • Craig, C. S. y Douglas, S. P. (2000). Configural advantage in global markets. Journal of International Marketing, 8(1), 6-26. DOI: https://doi.org/10.1509/jimk.8.1.6.19564
  • Criterios digital. (2019). Cinco productos ecuatorianos cuentan con denominación única en el mundo. Quito, Ecuador: Cámara de Comercio de Quito. Recuperado de: https://criteriosdigital.com/datos/rcriterios/cincoproductos-ecuatorianos-cuentan-con-denominacion-unica-en-el-mundo/
  • del Río Lanza, A. B., Vázquez Casielles, R., e Iglesias Argüelles, V. (2001). El valor de marca: perspectivas de análisis y criterios de estimación. Cuadernos de Gestión, 1(2), 87-102. Recuperado de: http://hdl.handle.net/10810/6997
  • Demont, M., Rutsaert, P., Ndour, M., Verbeke, W., Seck, P. A., & Tollens, E. (2013). Experimental auctions, collective induction and choice shift: Willingness-to-pay for rice quality in Senegal. European Review of Agricultural Economics, 40(2), 261-286. DOI: https://doi.org/10.1093/erae/jbs021
  • Dimofte, C. V., Johansson, J. K., y Ronkainen, I. A. (2008). Spanning the globe. Marketing Management, 17(5), 40-43.
  • Fernández-Ferrín, P., Calvo-Turrientes, A., Bande, B., Artaraz-Miñón, M., y Galán-Ladero, M (2018). The valuation and purchase of food products that combine local, regional and traditional features: The influence of consumer ethnocentrism. Food Quality and Preference, 64(march), 138-147. DOI: https://doi.org/10.1016/j.foodqual.2017.09.015
  • Grunert, K. G., Baadsgaard, A., Larsen, H. H., y Madsen, T. K. (1996). Market orientation in food and agriculture: Summary, implications, and research perspectives. En K. G. Grunert, H. H. Larsen, T. K. Madsen y A. Baadsgaard, Market orientation in food agriculture (pp. 243-253). Boston, MA: Springer. DOI: https://doi.org/10.1007/978-1-4613-1301-4_12
  • Harsono, S., Perdana, S., Riyadi, D. B., y Normasita (2018). The influence of brand image, brand trust, perceived quality and perceived value on consumer purchase intention at different categories of product. Advanced Science Letters, 24 (5), 3198-3207. DOI: https://doi.org/10.1166/asl.2018.11343
  • Hassan, S. S., y Katsanis, L. P. (1991). Identification of global consumer segments: A behavioral framework. Journal of International Consumer Marketing, 3(2), 11-28. DOI: https://doi.org/10.1300/J046v03n02_03
  • Iglesias Argüelles, V., Vázquez Casielles, R., y del Río Lanza, A. B. (2003). La influencia de la marca en la evaluación del producto: consideraciones sobre el efecto halo. Revista Europea de Dirección y Economía de la Empresa, 12(3), 25-40.
  • INEC. (2020). Estadísticas agropecuarias. Quito, Ecuador: Instituto Nacional de Estadística y Censos. Recuperado de: https://www.ecuadorencifras.gob.ec/estadisticas-agropecuarias-2/
  • Kapferer, J.-N. (2005). The post-global brand. Brand Management, 12(5), 319-324. DOI: https://doi.org/10.1057/palgrave.bm.2540228
  • Keller, K. .L. (1993). Conceptualizing, measuring, and managing customer-based brand equity. Journal of Marketing, 57, 1-22. DOI: http://dx.doi.org/10.2307/1252054
  • Keller, K. L. (2003). Strategic brand management. New Jersey, NJ: Prentice Hall.
  • Kilduff, K., y Núñez Tabales, J. M. (2017). Country branding and its effect on the consumer in the global market. Management Letters, 17(1), 83-104. DOI: https://doi.org/10.5295/cdg.150543kk
  • Klein, J. G. (2002). Us versus them, or us versus everyone? Delineating consumer aversion to foreign goods. Journal of International Business Studies, 33, 345-363. DOI: https://doi.org/10.1057/PALGRAVE.JIBS.8491020
  • Kuikka, A., y Laukkanen, T. (2012). Brand loyalty and the role of hedonic value. Journal of Product & Brand Management, 21(7), 529-537. DOI: https://doi.org/10.1108/10610421211276277
  • Le, N.-H., Thi Nguyen, H.-M. T., y van Nguyen, T. (2013). National identity and the perceived values of foreign products with local brands: The case of local wine in Vietnam. Asia Pacific Journal of Marketing and Logistics, 25(5), 765-783. DOI: https://doi.org/10.1108/APJML-01-2013-0017
  • Leclerc, F., Schmitt, B. H., y Dubé, L. (1994). Foreign branding and its effects on product perceptions and attitudes. Journal of Marketing Research, 31(2), 263-270. DOI: https://doi.org/10.1177/002224379403100209
  • Levitt, T. (1983). The globalization of markets. Harvard Business Review, 61(3), 92-102. DOI: https://doi.org/10.1002/tie.5060250311
  • Lybeck, A., Holmlund-Rytkönen, M., y Sääksjärvi, M. (2006). Store brands vs. manufacturer brands: Consumer
  • perception and buying of chocolate bars in Finland. The International Review of Retail Distribution and Consumer Research, 16(4), 471-492. DOI: https://doi.org/10.1080/09593960600844343
  • Ng, S., Faraji-Rad, A., y Batra, R. (2021). Uncertainty evokes consumers’ preference for brands incongruent with their global–local citizenship identity. Journal of Marketing Research, 58(2), 400-415. DOI: https://doi.org/10.1177/0022243720972956
  • Ozretic-Dosen, D., Skare, V., y Krupka, Z (2007). Assessments of country of origin and brand cues in evaluating a Croatian, Western and Eastern European food product. Journal of Business Research, 60(2), 130-136. DOI: https://doi.org/10.1016/j.jbusres.2006.10.011
  • Özsomer, A. (2012). The interplay between global and local brands: A closer look at perceived brand globalness and local iconness. Journal of International Marketing, 20(2), 72-95. DOI: https://doi.org/10.1509/jim.11.0105
  • Özsomer, A., y Altaras, S. (2008). Global brand purchase likelihood: A critical synthesis and an integrated conceptual framework. Journal of International Marketing, 16(4), 1-28. DOI: https://doi.org/10.1509/jimk.16.4.1
  • Pino Peralta, S. L., Aguilar Azuero, H. R., y Sisalema Morejón, L. A. (2018). La denominación de origen para cacao arriba. En busca del Santo Grial. Espacios, 39(16), 13-28. Recuperado de: https://www.revistaespacios.com/a18v39n16/a18v39n16p13.pdf
  • Poelmans, E., y Rousseau, S. (2016). How do chocolate lovers balance taste and ethical considerations? British Food Journal, 118(2), 343-361. DOI: https://doi.org/10.1108/BFJ-06-2015-0208
  • Rajh, E., Vranesevic, T., y Tolic, D. (2003). Croatian food industry - brand equity in selected product categories. British Food Journal, 105(4/5), 263-273. DOI: https://doi.org/10.1108/00070700310477059
  • Romaniuk, J., Dawes, J., y Nenycz-Thiel, M. (2018). Modeling brand market share change in emerging markets. International Marketing Review, 35(5), 785-805. DOI: https://doi.org/10.1108/IMR-01-2017-0006
  • Rousseau, S. (2015). The role of organic and fair trade labels when choosing chocolate. Food Quality and Preference, 44(september), 92-100. DOI: https://doi.org/10.1016/j.foodqual.2015.04.002
  • Schuiling, I., y Kapferer, J.-N. (2004). Executive insights: Real differences between local and international brands: Strategic implications for international marketers. Journal of International Marketing, 12(4), 97-112. DOI: https://doi.org/10.1509/jimk.12.4.97.53217
  • Shimp, T. A., y Sharma, S. (1987). Consumer ethnocentrism: Construction and validation of the CETSCALE. Journal of Marketing Research, 24(3), 280-289. DOI: https://doi.org/10.2307/3151638
  • Steenkamp, J.-B. E. M. (1986). Perceived quality of food products and its relationship to consumer preferences: Theory and measurement. Journal of Food Quality, 9(6), 373-386. DOI: https://doi.org/10.1111/j.1745-4557.1986.tb00807.x
  • Steenkamp, J.-B. E. M., Batra, R., y Alden, D. L. (2003). How perceived brand globalness creates brand value. Journal of International Business Studies, 34(1), 53-65. DOI: https://doi.org/10.1057/palgrave.jibs.8400002
  • Taylor, E. L., Quelch, J. A., y Holt, D. B. (2004). Cómo compiten las marcas globales. Harvard Deusto Business Review, 82(9), 68-75.
  • Thaichon, P., Jebarajakirthy, C., Tatuu, P., y Gautam Gajbhiyeb, R. (2018). Are you a chocolate lover? An investigation of the repurchase behavior of chocolate consumers. Journal of Food Products Marketing, 24(2), 163-176. DOI: https://doi.org/10.1080/10454446.2017.1266551
  • Winit, W., Gregory, G., Cleveland, M., y Verlegh, P. (2014). Global vs local brands: How home country bias and price differences impact brand evaluations. International Marketing Review, 31(2), 102-128. DOI: https://doi.org/10.1108/IMR-01-2012-0001
  • Yoo, B., y Donthu, N. (2001). Developing and validating a multidimensional consumer-based brand. Journal of Business Research, 52(1), 1-14. DOI: https://doi.org/10.1016/S0148-2963(99)00098-3
  • Yoo, B., Donthu, N., y Lee, S. (2000). An examination of selected marketing mix elements and brand equity. Journal of the Academy of Marketing Science, 28, 195-211. DOI: http://doi.org/10.1177/0092070300282002